Anyone here using Unite Us or findhelp to track social needs referrals with closed-loop feedback? I’m a medical social worker advocating for smoother handoffs to food, housing, and transport resources, and after a hectic Monday clinic with 18 referrals, I’m weighing what saves time while honoring consent and privacy. Practical pros/cons or low-cost alternatives welcome — and if someone is in crisis or unsafe, I always recommend contacting a licensed professional or emergency services.
Given “18 referrals” in a day, Unite Us only wins if your core CBOs are already active; otherwise findhelp’s free tier + a shared inbox and a one-page consent script is quicker to stand up. I’d pilot with your top 3 partners for two weeks and compare closed-loop rates and response times, then commit. If you want a quick compare matrix, SIREN’s overview is solid: https://sirenetwork.ucsf.edu.
@sophia_l34 Quick tip: run a 2‑week bake‑off and track closed‑loop and time‑to‑first‑response; we used an EHR smartphrase to capture consent and a simple sheet, and Unite Us only pulled ahead after we pre‑onboarded our top 10 CBOs with a 15‑min huddle. If budget’s tight, findhelp + that same consent flow kept us around 60–65% closure. Want the tracker template?